Support Fusion, Inc. to offer new real-time access to live Demonstration System!

Press Contact: Paula King
Ph: 800.766.4943
Em: pking@supportfusion.com

Maynard, MA (October 16, 2006) - Support Fusion's unique web-based, high availability system now provides the ability for potential customers to log directly into a live system and explore features and functions before buying or even evaluating the system.

"Traditionally, customers that are searching for feature-rich systems are required to register formally and evaluate the system by participating in a web demo (as a requirement) before their trial period can start. Support Fusion now provides immediate access so that customers can enjoy a more efficient evaluation process and know they are making the right time investment as well", said Jim Cuoco, CTO of Support Fusion

With the convenience of a few clicks, potential customers will be able to explore features and get a solid understanding about the capabilities of the system without getting lost in the maze of demo features and functions.

"Empowering potential customers to make decisions without sales distractions is a new and unique strategy from Support Fusion. We are proud to be the first company extending this capability to the many potential customers interested in "silent evaluation".

Effective immediately, users can click to the main Support Fusion website (www.supportfusion.com) and access a live system - no cost, no obligation.

About Support Fusion, Inc.
Founded in 2003 and headquartered in Maynard, MA, Support Fusion began with and achieved the goal of creating a 100% Web-Based Help Desk Solution that would be affordable for large, medium and small enterprises. Support Fusion's solutions allow organizations to better manage business processes, reduce costs, increase accountability, and improve efficiency. Beyond simply providing adaptable solutions for the market today, Support Fusion also helps customers achieve the maximum return on their investment by providing quality support and professional services at affordable cost.

Contact Support Fusion at 800.766.4943 or reference Support Fusion on the web at www.supportfusion.com and From the Desks of Support Fusion.

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Support Fusion Announces Immediate Availability of Free Web-Based Helpdesk Solution

Press Contact: Paula King
Ph: 800.766.4943
Em: pking@supportfusion.com

Maynard, MA (September 18, 2006) – Support Fusion, provider of web-based Helpdesk, CRM, and Business Process solutions announces the immediate availability of its free web-based Helpdesk Application Service for commercial and non-profit organizations of all sizes.

Support Fusion’s unique web-based, high availability system is now being made available free of cost to thousands of small, medium, and large size companies across the world as the premier system for tracking and managing issues and tasks related to every day business operations. As an application service offering, no hardware or installation is required

“Traditionally. companies of all sizes have struggled with the overall value proposition when it comes to implementing helpdesk systems largely due to cost and resources. Many IT and Customer Service professionals are unable to acquire a software system to help manage their business interactions because the choices for features and pricing are simply overwhelming. Support Fusion mitigates cost and resource risks by providing a no-cost option along with the convenience of an application service”, said a spokesperson for Support Fusion.

Along with Free web-based Helpdesk, Support Fusion offers a no-cost, no obligation “needs assessment” to help companies understand their business requirements, and will provide assistance and startup training to get users and system administrators off to a successful start.

“Our Free system is the perfect way to level the playing ground when it comes to providing a feature-rich, easy-to-use system for issue and task tracking. Our Professional version with additional features can be added on to the basic system for as little as $9.95 per user per month – clearly the best price/performance offer available in the industry today”.

Support Fusion also offers highly customized, scalable, dedicated environments to support large organizations as well, for those companies that sustain growth with changing business needs.

Effective immediately, users can click to the main Support Fusion website (www.supportfusion.com) and register online to receive their Free system – no cost, no obligation. The first 100 users to register will also be entered into a drawing to receive 12 months of the Professional add-on features at absolutely no cost!

About Support Fusion, Inc.
Founded in 2003 and headquartered in Maynard, MA, Support Fusion began with and achieved the goal of creating a 100% Web-Based Help Desk Solution that would be affordable for large, medium and small enterprises. Support Fusion's solutions allow organizations to better manage business processes, reduce costs, increase accountability, and improve efficiency. Beyond simply providing adaptable solutions for the market today, Support Fusion also helps customers achieve the maximum return on their investment by providing quality support and professional services at affordable cost.

Contact Support Fusion at 800.766.4943 or reference Support Fusion on the web at www.supportfusion.com and From the Desks of Support Fusion.

See this press release on pr.com

Virtual Town Hall and Support Fusion collaborate to introduce unique Citizen Request Management (CRM) Solution to Municipalities Nationwide

PORTLAND, ME and MAYNARD, MA (December 22, 2005) - Support Fusion, Inc. and Virtual Town Hall, LLC today announced they are partnering to enable hundreds of municipalities nationwide to provide outstanding Citizen Request Management services to communities across the United States.

"We can't think of a more natural partnership than this one with Support Fusion," said Randy Perry, Vice-President of Sales and Marketing, VTH. "The ability to add request management to the already powerful suite of tools VTH brings to municipalities will add greater levels of empowerment for the town officials and enable them to streamline requests for a more efficient, quantifiable citizen management strategy."

"We are very excited to be working with VTH on this initiative," said a spokesperson for Support Fusion. "Together, our scalable, hosted solutions will allow towns to focus on their core management functions and enable citizens with the ability to initiate and track the status and progress of the requests they have put forth to the town administration - a win for both citizens and town management officials."

About Virtual Town Hall, LLC
Virtual Town Hall (VTH) provides Web site services to small and medium-sized municipalities in the United States. VTH web services provide an easy-to-use, scalable infrastructure for managing business within municipalities. VTH provides services to over 140 customers spanning 12 states nationwide. Reference Virtual Town Hall on the web at www.virtualtownhall.net.

About Support Fusion, Inc.
Support Fusion is a leading supplier of software and application-hosting services. Support Fusion's CRM solutions are designed for organizations of all sizes, providing an economic, rapid deployment solution for customer care, workflow, and accountability management. Reference Support Fusion on the web at www.supportfusion.com.

Press Contact: Paula King | 800.766.4943 | pking@supportfusion.com